• Final Sale: All sale items, watches, vintage jewellery, bracelets and earrings are final sale and cannot be returned or cancelled.
• Reshipment: If a return is due to buyer error, a reshipment invoice may be required. If the error is on our end, we will cover the reshipment cost.
• Delivery Issues: Once an order has shipped, we no longer have control over it. Tracking is provided with all orders that will be emailed to you after purchasing, and any delivery issues should be resolved with the Post Office.
• Incorrect Information: We are not responsible for delivery issues resulting from incorrect order details, and refunds will not be issued. All prices are listed in GBP

• Since all products are handmade many being one of a kind. Release timing also depends on how quickly I can craft certain pieces.
• Dates, times, and a variety of styles are frequently showcased throughout the week on my Instagram. I can confirm that there is no FIXED date drops
• For exact drop dates, please refer to the moving banner at the top of the page.

• It is unlikely that I will sell the exact same product unless we have an abundance of that material for a certain product.

• Processing Time: Please allow up to 7 - 10 business days for order fulfilment as most items are made to order. Tracking information will be provided once your order is fulfilled.
• Shipping Time: Standard shipping may take a 2 weeks for delivery without delays. If you'd like to upgrade to faster shipping, please email us after your purchase.

925 Silver Jewelry Care:

• Store Properly: Keep in a cool, dry place, ideally in a tarnish-resistant cloth or sealed bag to minimize tarnishing.
• Regular Cleaning: Wipe with a soft cloth after wearing to remove oils and dirt. For a deeper clean, use a gentle silver cleaner. Tarnishing is natural and can be removed with specialized products.
• Avoid Harsh Chemicals: Keep away from perfumes, lotions, and household cleaners to prevent damage.

Gold-Filled Jewellery Care:

• Avoid Water: Remove before swimming or showering.
• Apply Products First: Allow sunscreen and perfumes to dry before wearing.
• Proper Storage: Store in a cool, dry place.
• Handle with Care: Treat your jewellery gently to maintain its quality.